Understanding Our Service
At Mondaire, our mission is to craft exceptional, bespoke journeys. Here, we explain how our consultancy model works and what you can expect when engaging with us.
Mondaire is a bespoke travel consultancy offering personalised travel planning, itinerary design, and assistance in coordinating reservations with suppliers.
We do not sell package holidays or flights, act as a tour operator, provide ATOL/ABTA-style financial protection, or hold client funds for third-party suppliers. This model ensures complete transparency and gives you full control over your bookings and payments.
All contracts and payments for travel services are made directly between you and the supplier, using your own payment method. While we advocate on your behalf and liaise with suppliers as part of our planning process, Mondaire is not responsible for supplier terms, errors in documentation, or unforeseen changes beyond our control.
For full details, please refer to our Terms and Conditions.